Privacy & Security

Misjav's Privacy Policy — Your data is safe with us

This page clearly explains how your personal information is collected, used, and protected on Misjav. We believe transparency is the best policy.

Last updated: 1 January 2026
Section 01

Introduction — Why We Created This Policy

Misjav (misjav.im) is a trusted online Sports Betting and gaming platform for users in Bangladesh. This privacy policy explains how we carefully protect the information you provide when using our services.

This privacy policy has been prepared in accordance with international data protection laws and best practices. By creating an account or using our services on Misjav, you consent to this policy.

Our Commitment: Misjav never sells, rents, or shares your personal information with third parties without authorization.

Section 02

What Information We Collect

Misjav only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. A category-by-category list of collected data is provided below.

A) Information Provided Directly

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and country.
  • National ID or passport number (for KYC verification).
  • Payment method details (bKash/Nagad number).

B) Automatically collected information

  • IP address and device type.
  • Browser type and operating system.
  • Time spent on the platform and click patterns.
  • Date and time of login and logout.
  • Betting history and transaction records.
Data type Reason for Collection Legal Basis
Identity information Account verification & KYC Legal Obligation
Contact Information Support & Notifications Contractual necessity
Payment information Transaction Processing Contractual necessity
Usage Data Security & Improvement Legitimate Interest
Cookie Data Experience improvement Consent
Section 03

How Your Information Is Used

Misjav uses your information only for specific, legitimate purposes. We never use your data unnecessarily.

  • Account management: Creating, verifying, and maintaining your account.
  • Transaction processing: Deposits, withdrawals, and bonus payouts.
  • Customer support: Responding to your questions and complaints.
  • Security monitoring: Prevention of fraud and illegal activity.
  • Platform Improvement: Improving the user experience.
  • Legal Compliance: Meeting regulatory requirements.
  • Marketing (with consent): Informing you about relevant offers and promotions.

If you'd rather not receive marketing messages, you can opt out at any time through your account settings or by contacting support.

Section 04

Data Sharing — Who We Share With and When

Misjav never sells your data. However, information may be shared with specific third parties in the limited circumstances outlined below.

Third parties with whom data may be shared

  • Payment Processor: Payment gateways such as bKash and Nagad — used solely to process transactions.
  • Identity Verification Service: Authorized agency for the KYC process.
  • Legal Authority: Under court order or legal obligation.
  • Technology Service Providers: Hosting, cloud, and cybersecurity providers.

Guarantee: Every third-party organization is contractually bound to uphold our privacy standards and may only use data for the specific purposes assigned to them.

Section 05

Cookies & tracking technologies

Cookies and similar technologies are used on the Misjav website and app. These help improve your browsing experience and keep the platform secure.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

Section 06

Data Protection Measures

Misjav uses industry-leading security technology to protect your privacy. Our security infrastructure is regularly reviewed and updated.

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): An added layer of account security.
  • Firewall Protection: Advanced firewall protection against DDoS attacks.
  • Data Encryption: All stored data is kept in an encrypted state.
  • Security audits: Regular third-party security audits.
  • Restricted Access: Only authorized personnel can access user data.

No method of transmission over the internet is 100% secure. However, Misjav takes every precaution possible. If you notice any suspicious activity, please contact us immediately.

Section 07

Data Retention Period

Misjav does not retain your data beyond what is necessary. Information is stored while your account remains active. Even after account closure, certain data may be kept for a defined period to meet legal obligations.

Data type Retention period
Account information 5 years after account closure
Transaction Records 7 years (as required by financial regulations)
KYC Documents 5 years after account closure
Communication logs 2 years
Cookie Data Up to 1 year
Section 08

Your Rights

As a Misjav user, you have important rights over your own data. We respect these rights and aim to fulfill any request within 30 days.

  • Right to Access: You can find out exactly what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to erasure: You can request that your data be deleted under certain conditions.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Portability: You can download a copy of your data.
  • Right to Object: You may object to receiving marketing communications.

To exercise these rights support@misjav.im— email us and we'll get back to you within 48 hours.

Section 09

Protection of minors

Misjav strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors. If you suspect a minor has registered an account, please contact us — we will take immediate action.

Parents can use parental control software to monitor their children's internet activity. Misjav is committed to responsible gaming, and protecting minors is one of our top priorities.

Section 10

Changes to the privacy policy

Misjav may update this Privacy Policy when needed. If significant changes are made, you will be notified via your registered email or through a platform announcement. Continued use of the service after any changes constitutes acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the latest version. You can contact our support team to understand what has changed compared to previous versions.

Section 11

Contact — Privacy Enquiries

For any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team is always ready to assist you.

  • Email: support@misjav.im
  • Live chat: Available directly on the platform 24/7.
  • Response Time: Typically within 48 hours.

Our support team speaks Bangla. Whether you reach out by email or chat in Bangla, you'll receive full assistance.

Why Your Data Is Safe with Misjav

6 Reasons Millions of Bangladeshis Trust Misjav

256-bit SSL Encryption

Every transaction and data transfer is protected with bank-grade encryption technology.

Data never sold

Misjav never sells your data to advertisers or third parties. Your data belongs to you alone.

Two-factor authentication (2FA)

Mobile OTP-based two-factor authentication keeps your account secure from unauthorized access.

Limited access policy

Only authorized staff can access user data, and all their activity is logged.

Regular Security Audits

Independent third-party experts regularly audit Misjav's security infrastructure.

Full Transparency in Bengali

The Privacy Policy is written in plain language with no hidden clauses or complex legal jargon — everything is straightforward and easy to understand.

Your data is safe — join Misjav today

Your privacy is our top priority at Misjav. Register with confidence and enjoy Bangladesh's most trusted betting experience.

Data never sold
SSL secured
24/7 Bangla Support
18+ Responsible Gaming
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